System Status
This is Hyp Group's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with any Hyp Group division, don't hesitate to get in touch with us and we will get back to you as soon as we can.
How to Read the Status
Up: Indicates that the webhook is operating normally and responding to requests within acceptable time limits.
Down: Indicates that the webhook is not responding or is unreachable. This status suggests a disruption in service.
Response Time: Displays the time taken for the service to respond to a request, which helps in identifying performance issues.
What to Do If You Experiance a Service Outage
- Check This Page: First, check this status page to see if there are any known issues with our services. This page is updated every 10 seconds and provides the latest status information.
- Contact Support: If this page indicates that all systems are operational but you are still experiencing issues, or if there is a confirmed outage affecting the services you use, please contact our customer support immediately. Our support team is equipped to help resolve issues or provide information on expected resolution times.
- Stay Informed: During an outage, we will update this page with the latest information, including expected times for resolution and details on the nature of the problem. You may also receive updates via email if you are subscribed to our notification list.
- Prepare Accordingly: If there is an extended outage, consider implementing any contingency plans you might have in place for such events, especially if you rely heavily on our services for critical operations.
- Feedback: After the issue is resolved, you may be asked to provide feedback on how the outage affected your operations. This information is invaluable in helping us improve our systems and responses in the future.